This is useful and important for everyone ordering for the first time on superchan.de from a country outside of the European Union (EU). Please read this carefully:
1. Open Account
Before ordering on superchan.de from outside the EU you should set up an account first and perhaps write us a short eMail that you're from a country far far away.
(otherwise it could take some days until we realize this!)
Then you have to wait for some time until we set your customer status to non-EU so that these nasty VATs will be subtracted from your order.
(yes we're oldschool, we do this by hand... or better said: we have to, unfortunately!)
3. Be happy!
Check back after a while or an eMail from us to see that all the nice little pricies got smaller and will be shown net now without taxes.
(and this is just especially for you, wow!).
Congratulations, you did it!
(no high-tax-pricing, cheaper customs fees and a smile guaranteed!)
If you don't follow these few simple steps, we (or our crappy old shop-system) will not be able to subtract the VAT from your order or refund the amount afterwards, sorry! The order data will be saved in the system exactly like this and we have to keep them for our best friends from the tax office.